Terms of Service

1. What SAGE provides

SAGE provides educational content, practical resources and tools intended to support parents and caregivers of autistic and neurodivergent children. Depending on your membership, this may include courses, downloadable resources, visual supports, routines, trackers and community features.

SAGE provides general education and support. It does not provide medical care, diagnosis, individualized therapy, crisis intervention or a professional–client relationship. Resources and suggested activities do not replace advice from qualified professionals familiar with your child.

2. Adult accounts and responsibility

Account holders must be at least 18 years old and legally able to enter into this agreement.

Children may use child-facing tools under appropriate adult supervision. Children must not independently purchase memberships or participate in adult community spaces.

If you provide information about a child, you confirm that you have the legal authority and any consent required to do so. A caregiver’s access does not automatically give them authority to disclose a child’s information.

You are responsible for keeping your login credentials secure and notifying us of suspected unauthorized access at jess.theregulatedpath@gmail.com.

3. Children’s safety and dignity

Children’s safety, dignity, communication and individual needs must guide how SAGE resources are used.

Respect your child’s communication, including gestures, AAC, refusal and requests for a break. Adapt or stop activities when needed.

SAGE is not an emergency monitoring service. Entries, messages and community posts are not continuously reviewed. If a child is in immediate danger, contact local emergency services.

You agree not to use SAGE to:

• Punish, shame, threaten, exploit or humiliate a child.
• Encourage harmful practices, forced compliance or withholding essential needs.
• Pressure a child to continue an activity that causes pain or significant distress.
• Publicly expose a child’s private information or vulnerable moments.
• Replace necessary medical care, professional assessment or emergency assistance.

4. Choosing and using resources

Every child’s needs and circumstances are different. You are responsible for selecting appropriate resources, supervising their use and seeking professional guidance when needed.

SAGE does not guarantee specific outcomes involving communication, toileting, behaviour, sleep, sensory regulation or development. Progress varies, and trackers or suggested routines are not diagnostic assessments.

5. Protecting information in community spaces

If community features are available, use them respectfully and protect children’s privacy.

Do not post a child’s full name, address, school, contact information, medical records, identifying documents, or intimate photographs or videos. Do not upload images of a child toileting, undressed, injured or experiencing a vulnerable moment.

Do not copy, screenshot, record or redistribute another member’s posts or personal information without permission.

Community spaces are shared spaces. We cannot guarantee that other members will keep posted information confidential. Share general questions or anonymized examples whenever possible.

We may restrict or remove content or accounts that threaten safety, violate privacy, involve harassment or otherwise breach these Terms. Report concerns to jess.theregulatedpath@gmail.com. Moderation is not continuous.

6. Memberships, payments and cancellation

SAGE membership is $47 USD per month (recurring) or $397 USD per year (annual membership). Both plans renew automatically until cancelled. Prices are in USD and tax is included, and the price, included features and payment terms are shown before you complete checkout.

All payments are processed securely by Stripe. SAGE never receives or stores your full card number.

The monthly membership renews automatically each month on the same date. The annual membership renews automatically each year on the same date at $397 USD, unless cancelled before the renewal date. Access is tied to an active subscription.

Cancellation stops future renewals, and unless otherwise disclosed at checkout or required by law, access continues through the paid billing period. Cancelling a subscription does not automatically delete your account or personal information.

Nothing in these Terms limits any cancellation, refund or other consumer rights provided by applicable law.

Cancellation method: Cancel at any time from Account Settings in the app, or by emailing jess.theregulatedpath@gmail.com.

Refund policy: If you believe you have been charged in error, or you would like to request a refund, email jess.theregulatedpath@gmail.com and we will review your request with you in line with applicable consumer law.

7. Annual membership

The annual membership is $397 USD per year, billed once every 12 months and renewing automatically each year unless cancelled. It gives you the same full access to SAGE as the monthly membership — the courses, resources and tools available on the platform — for as long as your subscription stays active.

Cancelling before your renewal date stops the next yearly payment, and access continues until the end of the year you have already paid for. Members who bought earlier one-time plans keep the access they were promised at the time of purchase.

The offer description provided at purchase forms part of your agreement with SAGE. We will not retrospectively reduce a purchased entitlement contrary to that agreement or applicable law.

8. SAGE content and your content

SAGE materials are owned by SAGE or its licensors. Your membership grants you a limited, personal, non-transferable right to use included resources for your household’s educational purposes.

You may share relevant completed resources privately with professionals supporting your child when doing so is lawful. You may not resell, publicly distribute or commercially reproduce SAGE materials without written permission.

You retain your rights in information and content you submit. You grant SAGE only the permission necessary to store, display and process that content to provide the features you use.

Submitting a child’s information does not authorize us to use it in advertisements, testimonials or social media.

9. Prohibited conduct

You must not access another person’s account without authorization, interfere with security, upload malicious content, impersonate another person or use SAGE unlawfully.

You must not collect information about children or families through SAGE for unsolicited contact, exploitation or commercial purposes.

10. Third-party services

SAGE may link to external resources or use service providers to deliver its features. External services may have their own terms and privacy policies.

A link or product mention is not a guarantee of suitability for your child. Any affiliate or sponsored relationship will be disclosed where applicable.

11. Availability, suspension and termination

Services may occasionally be interrupted for maintenance, technical problems or security reasons.

We may suspend access when reasonably necessary to address a safety risk, unauthorized access, non-payment or a material breach of these Terms. Where appropriate, we will provide notice and an opportunity to resolve the issue.

If we discontinue a paid service, we will provide notice and address remaining paid entitlements as required by the purchase agreement and applicable law.

12. Liability and legal rights

We will exercise the care required by applicable law when providing the Services. No digital service can guarantee uninterrupted availability or eliminate every security risk.

To the extent permitted by law, SAGE is not responsible for losses caused by unauthorized misuse of its resources or reliance on community content as professional advice.

Nothing in these Terms excludes responsibility that cannot legally be excluded, including applicable obligations concerning consumer protection, privacy, intentional misconduct, gross fault or bodily injury.

13. Governing law and disputes

These Terms are governed by the laws of Quebec and applicable Canadian federal law, subject to any mandatory protections and jurisdiction rights that apply where you live.

Contact jess.theregulatedpath@gmail.com to raise a concern. Nothing in these Terms prevents you from contacting a regulator or exercising your legal rights.

14. Changes to these Terms

We will identify the effective date of changes and provide advance notice of material changes where required. Changes to a paid agreement will follow applicable notice and consent requirements.

15. Contact

If you would like our mailing address, email us and we will provide it.

Legal operator: The Regulated Path, operated by Jessica Katombe.

Email: jess.theregulatedpath@gmail.com

Website: https://sage-autism.com